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Your Points History

Every point earned and spent, itemized — how to read your transaction history and track redemptions.

Rewards/rewards/pointsPointsHistoryScreen

Where to find it

Web: Rewards → Points shows your Recent Activity — the latest transactions with descriptions, dates, and green (earned) or red (spent) amounts.

Mobile: The Rewards dashboard has a dedicated History screen listing every transaction with a matching icon.

Redemptions have their own tracker at Rewards → Redemptions, with status filters and your redemption codes.

Reading an entry

Each line tells you three things:

  • What happened — "Write Business Review", "Challenge Completed", "shop redemption", and so on.
  • When — the date of the transaction.
  • How much — a green + for points earned (actions, challenges, bonuses) or a red − for points spent in the shop.

Points post instantly and finally — there's no pending state for points themselves. The only thing that can be "pending" is the fulfillment of a physical shop item, which you track on the Redemptions page.

Using history to debug your balance

Wondering why an action didn't pay out? Check the history:

  1. If the entry is missing, you likely hit a daily cap or repeated a once-only action — see the earning guide for the limits.
  2. If your balance looks low, scan for red entries — shop redemptions are the usual suspects.
  3. Your summary cards (Points Earned, Points Redeemed, Available Points) always reconcile: earned minus spent equals available.

Frequently asked questions

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