Exporting Your Data
Request a copy of your WABA data — everything, or just the parts you choose — and download it from your export history.
Settings & Privacy/settings/data-exportSecuritySettingsScreen
Requesting an export on the web
- Open Settings → Data Export (or go straight to the Data Export page).
- On New Export, under What would you like to export?, choose Complete Data Export, Profile Data Only, Activity Logs, Consent History, or Custom Selection.
- With Custom Selection, tick what you want — profile data, activity and usage logs, privacy consent history, business information, messages, and rewards and achievements.
- Optionally limit the date range, and pick an Export Format: JSON, CSV, or Text (.txt).
- Submit your request.
WABA doesn't email you when the export is ready — check the Export History tab.
Downloading it
Open the Export History tab and click Download next to a finished export. Use Refresh if it hasn't appeared yet. A Text export downloads as a .txt file. Download links expire after 7 days — request a new export after that.
Mobile: My Account → Security → Your Data → Export Your Data, then Request Export for a full JSON export. The app shows your recent exports and their status (Pending, Processing..., Ready, or Failed), but downloading happens on the web.